OVERVIEW
This website is operated by Wine Pig. Throughout the site, the terms “we”, “us” and “our” refer to Wine Pig. Wine Pig offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before using our website. By using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are over 18 years of age – or the required, lawful drinking age in your region. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – OUT OF STOCK ITEMS
If the item you ordered is out of stock you will be notified by e-mail or phone within 48 hours. We will also let you know when the item should be coming into stock and give you details of other similar products that are in stock at present. You are entitled to cancel at any time before your item ships from us for a full refund.
Due to the specialist nature of the Wines & Spirits we sell and the finite nature of their supply, we can sometimes run out of stock of a particular advertised vintage.
SECTION 4 – VINTAGE CHANGES
Each vintage of every wine produces a finite supply. Whilst we will always endeavour to supply the vintage listed for a product, there will always be instances where we will have moved on to a more recent vintage before we get a chance to update the description. If this happens and you order the product with an exhausted Vintage, we reserve the right to substitute it with a wine of equal or superior quality and value.
SECTON 5 – PRODUCT IMAGES
While we endeavour to keep our images as current as possible to reflect the exact stock we currently offer, there will be occasions where products change packaging or wines change vintage before we get the opportunity to update the associated image on the site.
While we aim as much as possible to have images showing which offer a current representation of the product, due to rapid and often unadvised changes in packaging/vintage, product images are for illustration purposes only and cannot be used as an exact representation of what is available.
SECTION 6 – PRICE
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 7 – SERVICES
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
SECTION 8 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
SECTION 9 – PAYMENT
All payment for Goods and for the cost of packaging and delivery must be made before the Goods are delivered.
SECTION 10 – DELIVERY AND RETURNS
Upon request, we can give you an estimated delivery date for the Goods. No times or dates provided by us are guaranteed but, unless otherwise agreed, we will endeavour to dispatch all goods within 2-3 working days of receiving and processing your order.
We will arrange for packing and we will decide on the method of delivery either by post, courier or otherwise.
You must notify us promptly and in any event within 24 hours or receipt of any Goods if they appear to be damaged in transit. In those circumstances, you must also keep all packaging as this may be required when making a claim.
In the event of a disputed delivery, investigations will take place with the relevant courier, their driver and the intended recipient. As part of these investigation’s courier provided compensation forms will need to be returned by the recipient to the courier and a decision made to the validity of the claim prior to any replacement stock or refunds taking place.
(hyperlink to existing pages) Please see our full delivery and returns policy here
SECTION 11 – PRIVACY
Your submission of personal information through the store is governed by our Privacy Policy. Please see our full privacy policy here (hyperlink)
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 13 – WARRANTIES AND LIABILITY
We will not have any responsibility for any damage which occurs to the Goods after you receive them.
If any defect in any goods appear upon delivery, you must notify us within 24 hours or as soon as you become aware of the defect, giving us full details. We will then decide, in consultation with you, whether the defect is our responsibility. If so, we may arrange either to repair the defective goods or to replace them with similar goods. Any defective goods to be returned to us must be returned at your expense.
If within a period of 30 days from delivery you decide you no longer want to keep the product, you may return it at your own cost for a full refund excluding the outward delivery charges, providing the goods are in the same condition as they were received, unopened and unmarked.
In the event where a product is off or suspected to be off, contact us as soon as possible and do not throw the product out or away until photographs of the bottle front and back and the cork (where a cork is used) top and bottom are taken, so we can investigate the situation fully to ensure that the product is indeed off and liable to a refund. This will be at our discretion and will not cover any shipping costs incurred should a refund be made.
Outside of our 30 day return period, we cannot be held liable for any defects or faults in products not previously brought to our attention. No refund or replacement will be offered against faulty or defective goods brought to our attention outside of the 30 day return period.
We will not accept any responsibility for any wear and tear, accidental damage or failure by you or by any third party to adhere to any written recommendation provided in relation to the Goods.
Liability to you for loss or damage shall under no circumstances exceed the total amount you have paid us for those Goods.
SECTION 14 – GOVERNING LAW
These Terms and the Contract between us are governed by Northern Irish law. Nothing in these terms and conditions affect your statutory legal rights.
SECTION 15 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 16 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@winepig.com
